57db Terms & Conditions — Please Read Before You Play

Introduction

57db is an online betting and casino platform operated for the Bangladesh market. All services are provided in accordance with the platform's policies as set out in these Terms, the Privacy Policy, and any applicable Responsible Gaming guidelines. These Terms apply to all users regardless of device type, location within Bangladesh, or payment method used.

57db reserves the right to modify these Terms at any time. Material changes will be communicated to registered users via the platform. Continued use of 57db following any modification constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you do not agree to any change, you should discontinue use of the platform and close your account.

Eligibility

To be eligible to register and use 57db, you must satisfy all of the following conditions:

• You are at least 21 years of age at the time of registration and throughout your use of the platform.
• You are accessing the platform on your own behalf and not on behalf of a third party.
• You are not subject to any self-exclusion order or voluntary exclusion agreement currently in effect.
• You acknowledge that online betting involves financial risk and that you may lose funds you deposit.
• You are using your own valid payment account (bKash, Nagad, Rocket, Upay, Visa, or Mastercard) registered in your name for all transactions.

Account Registration

To access 57db's full range of services, you must complete the registration process and create a single personal account. The following conditions apply to account registration and maintenance:

• Each player may hold only one active account. Duplicate accounts will be suspended and any associated funds may be forfeited pending review.
• All information provided during registration must be accurate, complete, and current. Providing false information is grounds for immediate account termination.
• You are responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party.
• 57db may require identity verification (KYC) at any time, including before processing withdrawals. Failure to complete KYC within the required timeframe may result in suspension of withdrawal services.
• 57db reserves the right to close any account that has been inactive for an extended period, subject to applicable notice procedures and fund return obligations.

By registering, you consent to receive transactional communications from 57db relating to your account activity, including deposit confirmations, withdrawal notifications, and security alerts. You may opt out of promotional communications at any time through your account settings.

Deposits and Withdrawals

57db supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The following terms apply to all financial transactions on the platform:

• The minimum deposit amount is ৳500. 57db does not charge a transaction fee on deposits made via bKash, Nagad, Rocket, or Upay. Card deposit fees, if any, are determined by your card issuer.
• All deposits must be made from a payment account held in your own name. Third-party deposits are not permitted and will result in funds being returned and the account flagged for review.
• Withdrawal requests are processed to the same payment method used for the corresponding deposit where technically supported. Withdrawal processing times vary by method; mobile wallet withdrawals are typically processed within minutes to a few hours.
• 57db reserves the right to request additional verification documentation before processing any withdrawal. This is a standard anti-fraud and anti-money-laundering measure and does not constitute any accusation against the player.
• Funds in a 57db account may not be transferred to another 57db account under any circumstances.

Bonus funds are subject to wagering requirements before they can be withdrawn. The specific wagering requirement applicable to each bonus offer is stated at the time the bonus is issued. Players should review bonus terms carefully before accepting any promotional offer. Failure to meet wagering requirements within the specified validity period will result in the bonus balance being removed from the account.

Bonuses and Promotions

57db offers a range of promotional bonuses to registered players, including welcome bonuses, reload offers, free spins, and seasonal promotions. The following general conditions apply to all bonuses and promotional offers:

• Bonuses are offered at 57db's sole discretion and may be modified, suspended, or withdrawn at any time without prior notice.
• Each bonus offer is limited to one claim per player per promotional period unless otherwise stated. Attempts to claim the same bonus multiple times using different accounts will result in all accounts involved being suspended.
• Bonus funds cannot be withdrawn directly. They must first satisfy the applicable wagering requirement, after which any remaining balance converts to withdrawable real-money funds subject to standard withdrawal terms.
• 57db may issue seasonal promotional bonuses tied to events including Eid, Pohela Boishakh, Victory Day (December 16), Independence Day (March 26), BPL season, and ICC tournaments. Specific terms for these promotions are published at the time of the offer.
• Any bonus obtained through fraudulent means, including the use of multiple accounts, manipulation of bonus terms, or collusion with other players, will be voided and the relevant accounts suspended. 57db reserves the right to claw back any winnings derived from fraudulently obtained bonus funds.

Key Policy Highlights

The following summaries highlight the most important policy commitments 57db makes to its players. These summaries do not replace the full clauses above — they are provided for quick reference only.

Game Rules and Fair Play

The following rules apply to all games available on the 57db platform, including live casino, slots, crash games, sports betting, and virtual table games:

• All game decisions are final once a round has been completed and confirmed by the system. Disputes regarding game outcomes must be submitted to 57db support within 24 hours of the relevant game session.
• In the event of a technical malfunction during a live casino session or sports betting event, 57db's technical team will review available logs to determine the correct outcome. Where a correct outcome cannot be determined, affected bets may be voided and stakes returned.
• 57db does not guarantee the availability of any specific game at any given time. Games may be temporarily unavailable due to maintenance, software updates, or provider issues. No compensation is offered for game unavailability unless 57db explicitly states otherwise.
• RTP (Return to Player) percentages for slot games are set by the individual game provider and are published in each game's information panel. 57db does not modify RTP values from those set by the provider.

Prohibited Conduct

The following conduct is strictly prohibited on the 57db platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Registering or operating more than one 57db account, whether in your own name or using aliases, proxies, or third-party details.
• Any form of bonus abuse, including but not limited to chip dumping, exploiting promotional offers through multiple accounts, or manipulating wagering requirement calculations.
• Using automated software, bots, scripts, or any form of artificial intelligence to interact with the platform, place bets, or gain an unfair advantage in any game.
• Depositing funds derived from illegal activity, money laundering, or any transaction that violates applicable law.
• Colluding with other players, 57db staff, or any third party to manipulate the outcome of any game or sporting event offered on the platform.

57db actively monitors accounts for suspicious patterns, including unusual betting behaviour, irregular deposit and withdrawal sequences, and indicators of bonus abuse. Where suspicious activity is detected, 57db reserves the right to freeze account funds pending investigation without prior notice to the account holder.

Account Suspension and Termination

57db reserves the right to suspend or permanently close any account at any time where there is evidence of, or reasonable grounds to suspect, a breach of these Terms, fraudulent activity, money laundering, underage gambling, or any other conduct that 57db deems harmful to the integrity of the platform or its players. In cases of suspension, 57db will make reasonable efforts to notify the affected player via their registered contact details, unless doing so would compromise an ongoing investigation or violate applicable legal requirements.

Upon permanent account closure for breach of these Terms, any real-money balance remaining in the account will be subject to review. Where funds are determined to be legitimately earned and not associated with any prohibited conduct, 57db will process a return of those funds to the player's verified payment method within a reasonable timeframe. Bonus balances and winnings derived from bonus funds that were subject to active wagering requirement obligations at the time of suspension will be forfeited.

Limitation of Liability

57db provides its platform and all associated services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, 57db expressly disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 57db does not warrant that the platform will be uninterrupted, error-free, or free from technical defects at all times. Scheduled and unscheduled maintenance windows may result in temporary service unavailability.

In no event shall 57db's total liability to any player for any claim arising out of or relating to these Terms or the use of the platform exceed the total amount deposited by that player in the 12-month period immediately preceding the event giving rise to the claim, net of any withdrawals made during the same period. 57db shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill, whether arising from contract, tort, or any other legal theory, even if advised of the possibility of such damages.

Amendments to These Terms

57db reserves the right to amend, update, or replace these Terms at any time. The "Last Updated" date at the top of this page will reflect the date of the most recent revision. For material changes — those that significantly affect player rights, bonus terms, or financial conditions — registered players will be notified via the platform prior to the changes taking effect where reasonably practicable. Your continued use of 57db after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the platform and may request account closure by contacting 57db support.

Contact and Support

If you have any questions about these Terms & Conditions, wish to raise a dispute, or need assistance with your account, the 57db support team is available 24/7. Please contact us using the email address below. Include your registered username and a clear description of your query so our team can respond promptly and accurately.